FAQs

Ticket Sales

Yes, tickets will be sold on-site at our registration counters. We strongly encourage visitors to purchase tickets via our website to avoid the long queues and enjoy a hassle-free visit to PetExpo 2020.

Yes, it is important to provide your personal details so that we can assist you if you have any questions about your booking or when we need to contact you for any changes to the event.

Children below 12 years old get free entry.

No refunds or exchanges are allowed once the transaction is confirmed, unless the event is cancelled or postponed.

After a successful online transaction, you will receive an email confirmation to the email address submitted during your purchase. Please make sure that the email has not gone to your ‘Spam’ or ‘Junk Mail’ folder.

You will receive a confirmation email along with a pdf attachment. Please present the pdf in printed or electronic form at the registration counter, in exchange for a wristband for entry.

Payment

Admission ticket purchase is strictly cash only. For product purchases in the expo, it varies from exhibitor to exhibitor. We strongly encourage visitors to bring sufficient cash to make your purchases. There are ATM machines located within the Singapore Expo.

Visitors

A fun day spent with your pets! Bring your furkids out for the weekend as they will be able to meet and play with their friends, while you can explore the largest pet fair in Singapore. You can expect to see animal welfare groups with animals up for adoption, comprehensive showcase of the latest pet products from our exhibitors, attend engaging programmes at our stage area, participate in exciting contests and competitions, and last but not least, have a chance to win in our annual PetExpo lucky draw.

PetExpo had registered over 28,000 visitors last year. We are expecting more visitors as the interest in pet ownership increases every year. Please bring your pet only if they are comfortable in crowded and noisy situations.

Definitely! We encourage pet owners to bring their pets to PetExpo 2020 to meet the pet community. Pets are entitled to FREE admission, but owners have to be responsible and clean up after their own pets.

Pet-related

No. PetExpo 2020 serves as a platform for the pet community to meet; all pets will be on the same ground. All dogs must be on leash at all times and dogs of a certain species are required to be muzzled at all times. Please check if your dogs are required to be muzzled here. It is the owner’s responsibility to ensure their pet’s safety.

Yes. There will be pet toilets in the PetExpo 2020 Hall. There will also be Peepads and waste bags provided around the hall. Please be a responsible pet owner and ensure that you clean up after your pets.

Media

Keen to be a social media brand ambassador for PetExpo to grow your network and have fun?

 

Contact Aeryn at aeryn.shen@mpinetwork.com